At M-Pesa Africa, we take immense pride in our innovative solutions and unwavering commitment to excellence. As an Executive & Office Support Specialist, you will play a central role in our operations, providing indispensable support to our executive team, MPA staff and ensuring the seamless functioning of our office environment.

If you thrive in a challenging and rewarding environment, where your skills will be valued and your contributions recognized, then this is the perfect opportunity for you to showcase your expertise and make a significant impact.

Reporting to the Executive Assistant to the Managing Director, the Executive & Office Support Specialist will be responsible for:

• Responding to enquiries, correspondence both telephone & written communication;
• Booking/scheduling all meetings in liaison with concerned parties;
• Organizing & coordinating all logistics for the HODs and MPA (both internal & external) activities;
• Raising and reviewing all departmental OpEx and Internal Requisitions;
• Monitoring expenditure against set budgets and monthly reporting;
• Reconciling all purchase documentation;
• Managing petty cash, stationary requisition process, filing, and other routine tasks 
• Following up on tasks and activities with internal and external stakeholders;
• Coordinating activities and working with stakeholders across M-Pesa Africa Operating countries on initiatives such as the quarterly Townhall, Customer fora, team activities etc. by providing administrative support
• Liaising with the applicable teams to ensure Air ticket / accommodation requests are done and confirmed;
• Assisting in the on-boarding of new employees;
• Providing line management to the Exco drivers.

Skills and competencies required for the role:

• Pleasant personality with strong communication skills
• Ability to work autonomously and support a high energy & demanding sales team.
• Planning and problem-solving skills
• Resourcefulness, Foresight and Anticipation, Adaptability
• Organization skills

QUALIFICATIONS

Apply if you have:

• A degree in Secretarial/business Administration or a relevant field  
• 3 years’ experience in customer service, office administration.
• At least 1 year of experience as a department administrator
• Responsibility – manage Senior leaders’ appointments; calendars; manage petty cash, purchase order requisitions; travel and meeting arrangements; preparation of reports; filing;

What you can expect from us

• We believe in a fair and robust interview process
• We have a robust flexible total reward scheme
• Dedicated support and mentoring/coaching
• Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

• Note to Applicants

  As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

  • An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
  • Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
  • Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
  • Scanned copy of University Certificate
  • Scanned copy of your National ID / Passport-Legal Form of Identification

  How to Apply

  If you feel that you are up to the challenge and possess the necessary qualification and experience, do proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your updated resume.

  Apply

  Persons with Disabilities (PwD) and Female candidates are highly encouraged to apply.