Under the overall responsibility of the Business Transformation Assistance, the incumbent is expected to deliver and complete a wide range of deduplication and biometric adjudication operations support duties as detailed below: –

KEY ACCOUNTABILITIES (not all-inclusive)

Adjudication: 
•    Adjudicate potential biometric duplicates via the deduplication engine. 
•    Perform comparisons between biodata and biometric data (photos, fingerprints, or iris) of potential duplicates. 
•    Make adjudication decision by marking identities as either unique, duplicate, or undecided. 
•    Perform adjudication decisions in line with CO timeline and location requirements. 
•    Ensure adjudication decisions made are accurate. 
•    Submit timely reports. 

Deduplication: 
•    Identify and Analyse duplicate biometric identities on WFP SCOPE platform and advise if the duplicates can be removed through a script or manual deduplication.
•    Analyse individual identities and household records captured during biometric registration that have been marked as duplicates in single or multiple locations. Noting to incorporate the nature of interventions, the timelines of the registration and the roles of the duplicates. 
•    Make decision on duplicate identities in SCOPE while factoring in any protection issues that may arise in line with the developed SOP. Also, perform deduplication decision in line with CO timeline and location requirements.
•    Ensure proper documentation of identities that have been actioned upon. This includes documents that have either been deleted or edited. 
•    Submit timely reports of all cases handled while regularly consulting on emerging patterns to ensure that there is uniformity in decision making.  
•    Training on standardized reporting, data analysis and cleaning
•    Suggest improvements to methods and processes to support the continuous improvement of the process.
•    Perform any other duties as required. 
 

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education preferably supplemented by courses in a field related to information technology and data.

Experience: Experience in data analysis with excel and governance 

Language: Proficiency in English

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

• Partnership

  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  •  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  •  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
     

  FUNCTIONAL CAPABILITIES

  Capability Name	Description of the behaviour expected for the proficiency level
  Governance, Strategy and Architecture	Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems.
  Change Implementation, Project management, Planning and Optimization	Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.
  Technical Expertise	Continuously updates one’s own knowledge about new technologies and product modifications; Is sought out for advice/expertise and recognized internally as an important technical reference.
  Service Management	Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.
  Client Management	Exhibits a detailed understanding of customers’ IT requests in order to effectively address and manage internal customers ‘needs. Identifies recurrent issues to propose long-term solutions.
  Procurement and Contract Management	Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria.

  COMPETENCIES AND BEHAVIOURS

  •    Ability to develop and maintain relationships with a range of individuals to provide a high-quality support service. 
  •    Good communication skills required to give and receive information and work with a variety of individuals. 
  •    Ability to prioritise, multi-task, coordinate workloads, and work under pressure to meet deadlines. 
  •    Ability to be creative yet analytical with a logical mind and an eye for detail. 
  •    Ability to work unsupervised and under own initiative. 

  TERMS AND CONDITIONS

  TYPE OF CONTRACT: Service Contract, SC5

  UNIT/DIVISION: TEC

  DUTY STATION (City, Country): Nairobi, Kenya

  DURATION: 12 Months

  DEADLINE FOR APPLICATIONS

  Tuesday 4th July 2023

  Apply