Flexible working policies are often promoted as a solution to boost employee motivation, improve retention, and create healthier work-life balance. In the U.K., a 2014 law gave almost all employees the right to request flexible work, raising hopes that it would normalize flexibility at work. But a decade of research shows that policy alone has had a limited impact—and in some cases, it may even be reinforcing gender inequality rather than reducing it.

Flexible Working Policies in the UK: What the Data Shows

Based on data from more than 15,000 employees between 2010 and 2020, researchers found mixed results. After the reform, women were more likely to shift into reduced hours or part-time roles, while men’s working patterns stayed largely unchanged. Surprisingly, there were no major increases in remote work or flexitime for either gender.

While women reported higher life satisfaction and lower psychological stress after the policy change, those benefits were tied to working fewer hours—not greater flexibility overall. This trend raises concerns about how reduced hours could affect women’s long-term career growth and financial security.

How Workplace Culture Shapes Flexible Working Outcomes

Experts emphasize that workplace culture—not just policy—determines whether flexible working improves equality. As Heejung Chung of King’s Business School explains, “Without addressing workplace cultures and entrenched gender roles, flexible working risks reinforcing existing inequalities rather than reducing them.”

If men are less likely to take advantage of flexible options, and women primarily reduce their hours, then existing divides in paid and unpaid labor deepen. Over time, this could harm women’s career progression, affect family well-being, and leave men without the same opportunities to balance work and caregiving.

The Future of Flexible Working Policies

In 2024, the U.K. expanded the right to request flexible working from day one of employment. While this change could bring progress, researchers caution that it will take years to measure its real impact. For now, one thing is clear: policies alone won’t change workplace culture. Companies must actively challenge gender norms, encourage all employees to use flexible arrangements, and build cultures where flexibility is seen as a shared benefit—not just a fallback for working mothers.