Java House, commonly referred to as ‘Nairobi Java’, opened its first store in 1999 at Adam’s Arcade in Nairobi. With the aim of introducing gourmet coffee drinking culture in Kenya, the first outlet was a coffee shop and later the brand evolved to an American diner style restaurant to its present-day status as a 3 -day part coffee-led, casual dining concept.

Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda). It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store and 360 Degrees Pizza, a casual dining restaurant.

“Welcome to Java. A home away from home”

Brach Operations Team Member – Steward

Maintains a clean, tidy and working counter at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of general kitchen

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Wait Staff

 Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

·      Assist the guest navigate through the menu comfortably.

·      Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.

·      Present bills on time and accept payment.

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Junior Baker

• Understands the recipes used in baking and their proportions.
• Can follow recipes keenly and precisely and can quickly interpret the recipe and quickly identify issues.
• Can interpret and measure ingredients correctly with minimal supervision.         
• Understands how a batter and dough mixer works and can operate it well.

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Storekeeper

• Maintains the inventory at the specialized work area in order to support warehouse, manufacturing and retail activities by ensuring visibility of inventory status to the warehouse team.
• Monitors stocks, reorders and receives inventory at the warehouse store and ensures they are of the correct specification, in order to ensure availability of inventory.
• Inspect deliveries by checking of quantity and quality of items brought in by the supplier for conformity or discrepancies and report/documentation for a seamless return process.

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IT Intern

Java House runs on ICT systems from the front of house (MICROS EPOS) to Finance (SUN SYSTEMS), Commissary Stores/stock control system (MC), to Human resources management (SAGE) and Network Infrastructure on both LAN and WAN

Primary Purpose and Scope the Job (Job Role)- 

To install, configure, manage and repair I.T and communication infrastructure.

Duties and Responsibilities:

· Installation of servers

· Maintenance of backend databases and applications

· User support on it issues

· Management of local domain structure, users, rights and privileges

· Management of international domain, web site, email, DNS, global address book, internet proxy and anti-spam mechanism

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Verification Officer

The verification officer is responsible for verifying all the branch and customers’ orders in an efficient and timely manner and cross checking the accuracy of the marshalled orders before dispatch, receiving, unpacking the incoming raw materials and finished goods at the warehouse, manufacturing, retail and inspect the goods for conformity, accuracy and completeness, and resolves inconsistencies thereon including maintaining a full proof system of documentation.

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Risk Manager

• Identifying, assessing, and measuring risks across all processes
• Identifying, assessing, and measuring risks for key business projects
• Liaison with key stakeholders to identify unusual, unlikely, and emerging Risks.
• Reporting on risks across all processes
• Helping develop processes and SOPs to better mitigate business-specific risk.
• Monitoring important and critical risk issues i.e., top risks for the business
• Conducting compliance assessments across the business including collecting data to refine risk identification and measurement.
• Liaison with stakeholders, ensuring risk awareness and culture is built in the business.
• Follow up to ensure outstanding audits issues are closed.
• Maintenance of an up-to-date risk register
• Ensure Business Continuity Planning (BCP) and Disaster Recovery Plans (DRP) are developed  and related activities are carried out
• Any other duties as may be assigned by the supervisor from time to time. 

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