About Me
A versatile results-driven Business Analyst with experience in process optimization, workflow improvement, and platform
strategy. Skilled in requirements elicitation, gap analysis, and data-driven decision-making. Expertise in Supply Chain &
Logistics, Change Management, Requirements Gathering, Stakeholder Facilitation, and Agile and Scrum/SDLC Methodologies.
Proficient in CRM systems, Power BI, SQL, Excel and advanced Microsoft Office tools, leveraging data analysis to enhance
processes and user experience. A proactive problem solver, adept at identifying risks and opportunities in dynamic
environments, focused on delivering measurable outcomes and continuous improvement.