About Me
Performance-driven and knowledgeable Customer Service Specialist skilled at resolving complex customer inquiries and managing content for social media. Experience in generating content for external communication to client database or social media platforms. Possess a strong attention to detail, deep passion for exceptional customer service, great problem-solving skills, and well-developed teamwork abilities. Excellent writing and editing skills, including a strong ability to turn data and numbers into concise and compelling narratives. Experience in diverse fields including Real Estate, Telecommunication, and in profit making organisations. Fluent in both written and spoken English and Kiswahili.