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Krishnadas thettath Prabhakaran

1 Friend
1 Following
  • January 26, 2024
  • Member since January 19, 2024
  • 5 friends
  • 0 likes, 3.3K views, 0/5 ratings
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  • Friends(5)
  • Reviews
  • Following(1)

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About

Contact Information

  • About Me Diligent professional with a Mechanical Air Conditioning background from NIE Technical Institution. Leveraged comprehensive skills in customer service and product knowledge during sales at Pantaloons Retail Shop. Developed expertise in POS management, article sales records, and cash handling as a cashier at Lulu Hypermarket. Successfully managed sales, customer service operations, and CRM as a Customer Service Executive. Advanced to excel as an After Sales Executive, overseeing CRM, customer communication, service advising, and complaint resolution. Known for strong communication, problem-solving, and exceptional service delivery.

Personal Information

Experiences

  • Cashier

    Lulu hyper market

    2019 - 2022

    United Arab Emirates

    Operated POS system, processed transactions, handled various currencies, and ensured accurate inventory management.

  • Customer service staff

    Lulu hyper market,Abu Dhabi

    2022 - 2023

    United Arab Emirates

    Acquired valuable customer service experience, handling returns, exchanges, Lost and Found management, credit sales, Outlook organization, gift card/exchange voucher renewal, and effectively addressing customer complaints.

  • After sales executive

    Lulu hyper market,Abu Dhabi

    2023 - 2024

    United Arab Emirates

    Part of the after-sales department, managing customer service, home/shop deliveries, CRM, and service section oversight. Experienced Coordinator handling Local Purchase Orders (LPOs) and AAA service. Proficient in creating extended warranties, ensuring customer satisfaction.

2 Skills

  • Customer service ( 0 )
  • CRM( 0 )

Accomplishments

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