DUTIES AND RESPONSIBILITIES

Sales & Revenue Generation

• Proactively engage walk-in customers to drive product sales and meet monthly sales targets.
• Execute upselling and cross-selling strategies based on customer needs.
• Convert product consultations into purchases through persuasive, consultative selling.

Product Expertise

• Demonstrate deep knowledge of Korean skincare products, ingredients, routines, and their benefits.
• Stay up to date with emerging skincare trends and communicate those to clients.
• Educate customers on correct usage of products and how to build effective routines.

Customer Service & Relationship Building

• Greet customers warmly and provide personalized skincare consultations.
• Establish and maintain long-term customer relationships to drive repeat business.
• Handle customer complaints, returns, and feedback with professionalism and care.

Merchandising & Inventory Management

• Ensure displays are attractive, well-stocked, and aligned with brand guidelines.
• Monitor inventory levels and report low or fast-moving stock items.
• Assist in regular stock counts and restocking processes.

Reporting & Performance Monitoring

• Maintain accurate sales records and customer profiles.
• Submit daily/weekly sales reports to the store or area manager.
• Track and report customer feedback or product performance trends.

Training & Brand Representation

• Participate in product and brand training sessions.
• Act as a brand ambassador—uphold company image and promote brand values.
• Support in-store promotional events, demos, and marketing campaigns.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Sales & Marketing, Beauty Therapy, or a related field
• At least 1 year of proven experience in beauty sales, preferably in skincare or cosmetics
• Strong knowledge of Korean skincare products, routines, and current skincare trends
• Excellent customer service and interpersonal skills
• Strong verbal communication skills and the ability to explain complex skincare information clearly
• Well-groomed, confident, and approachable demeanor
• Ability to work in a fast-paced retail environment and as part of a team
• Passionate about skincare, beauty, and helping people feel confident in their skin
• Ladies are highly encouraged to apply