Key responsibilities:

Business Growth & Sales

• Identify and pursue new business opportunities in both public and private sectors (e.g., government ministries, parastatals, banks, insurers, corporates).
• Develop and execute sector-specific sales strategies aligned to company goals.
• Prepare and deliver sales presentations, proposals, and solution demonstrations to clients.
• Achieve monthly, quarterly, and annual revenue targets across all service lines — physical records management, digitization, EDMS and workflow automation,
• Manage and grow assigned accounts to ensure customer retention and up-selling of new services
• Provide regular reporting and forecasting through CRM and weekly sales reviews.

Customer Relationship Management

• Build and maintain strong, long-term relationships with key decision-makers (CIOs, Records Managers, Procurement Heads, MDs, etc.).
• Conduct regular client reviews to understand evolving needs and ensure service satisfaction.
• Collaborate with operations and IT teams to ensure timely delivery of solutions and resolve client concerns proactively.

Market Intelligence & Prospecting

• Continuously research and track industry trends, government digitization initiatives, and competitor activities.
• Maintain an active pipeline of opportunities using CRM tools, ensuring accurate forecasting and reporting.
• Identify and participate in tenders, RFPs, and framework agreements in line with the company’s strategy.

Product & Solution Knowledge

• Maintain deep understanding of company offerings:
• Records and information management
• Document digitization and indexing
• Electronic Document Management Systems (EDMS)
• Workflow automation
• Cloud-based archival and retrieval solutions
• Work with technical teams to customize solutions to client needs.

Job Requirements

Qualifications and Experience:

• Degree in Business, Marketing, IT, or Records Management.
• Minimum 5 years’ experience in B2B solution selling — preferably in digitization, document management, ICT, or related services.
• Strong understanding of digital transformation, data management, and compliance frameworks.
• Excellent communication, presentation, and negotiation skills.
• Self-driven, target-oriented, and comfortable engaging senior-level stakeholders.
• Familiarity with public sector tendering processes is an added advantage.