Position: Customer Service Coordinator

Date Posted: November 25, 2025

Industry: Retail / Customer Service / Hospitality

Employment Type: Contract (3 months, extendable)

Experience: 2+ years in Customer Service at a reputable shopping center or luxury hotel (GCC or abroad); 1+ year in current role as Customer Service Coordinator

Qualification: Estimated Qualification like bachelor's degree holder, Diploma/Degree/Certificate

Salary: AED 8000 + work permit + Medical insurance

Location: Mall of the Emirates, Dubai, United Arab Emirates

Company: UHRS

Description:

Role Overview: Customer Service Coordinator — We are seeking an energetic and experienced customer service professional to join our team at Mall of the Emirates on a short-term contract with the possibility of extension. This position suits candidates who thrive in high-footfall retail environments or luxury hotel settings and can deliver excellent guest experiences under pressure.

Contract Details:

• Contract Duration: 3 months (extendable)
• Salary Package: AED 8000 plus work permit and medical insurance
• Joining: Immediate start required; candidates with sponsored visas valid for more than 6 months will be preferred

Key Requirements:

• Experience: Minimum 2+ years in customer service within a reputed shopping center or luxury hotel (GCC or international). At least 1+ year in the current role as Customer Service Coordinator.
• Language: Strong command of English (written and spoken) is mandatory; Arabic or another secondary language is advantageous.
• Technical Skills: Comfortable using Microsoft Office applications.
• Availability: UAE-based candidates who can join immediately will be prioritized

Why Apply: This is a hands-on role in a premier retail destination where you’ll handle guest enquiries, coordinate service delivery, and contribute to a polished customer experience team. If you meet the criteria and are available immediately, we’d love to review your application.

Email: [email protected]