Sales Support at Solvo Global

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Company Details
Industry: Telecommunications
Description: Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clientsโ€™ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results.
Job Description

Responsibilities

  • Lead Management: Follow-up, administration, and qualification of leads, assigning them to the appropriate sales executive.
  • Customer Service: Provide support, respond to inquiries, and ensure a smooth sales experience.
  • Sales Data Management: Record and monitor commercial activities, customer interactions, and pipeline data in the CRM.
  • Collaboration: Work closely with sales, marketing, product development, and customer service teams.
  • Process Improvement: Identify and implement improvements in sales processes to increase efficiency and effectiveness.
  • Problem Solving: Address customer issues and identify bottlenecks in the sales process.
  • Project Support: Assist in planning and executing sales campaigns and outreach efforts.
  • Technical Support: Provide technical assistance to customers and respond to product-related inquiries.

Skills and Qualifications

Hard Skills

  • Minimum of 1 year of experience in sales in a professional environment.
  • Proficiency in CRM systems (e.g., HubSpot, Salesforce).
  • Competence in data management and entry in CRM and related software.
  • Knowledge of sales strategies and business processes.
  • Proficiency with digital tools: Google Drive, Microsoft Office Suite.
  • Ability to prepare quotes and commercial presentations.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time

Key Skills

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