Receptionist – Exclusive Luxe Tours Dubai

Position: Receptionist

Location: Dubai, UAE

 Employment Type: Full-time

About Exclusive Luxe Tours

Exclusive Luxe Tours is the world’s first Curator of Investment Hospitality. We blend luxury tourism with real estate discovery through cinematic, hospitality-led experiences. Guests explore Dubai’s most iconic lifestyle destinations and visionary communities during our Signature 6-Hour Tour, On-Demand Virtual Experience, or Private One-on-One Experience.

Role Overview

We are seeking a polished and professional Receptionist to serve as the face of our Dubai headquarters. This individual will create the first impression of the Exclusive Luxe Tours brand — offering a seamless, elegant, and engaging welcome experience to our guests, developer partners, and VIP visitors.

You’ll work closely with our Guest Experience Team and Sales Managers to ensure every guest’s journey begins with warmth, efficiency, and sophistication.

Key Responsibilities

* Welcome guests with a professional demeanor, offering refreshments and ensuring a premium check-in experience aligned with ELT standards.

* Manage guest arrivals for tour sessions, coordinate timing with the Guest Experience Team, and ensure smooth handovers to Sales Managers.

* Answer incoming calls, WhatsApp messages, and email inquiries with accuracy, empathy, and attention to detail.

* Maintain the office cleanliness throughout the day.

* Assist with scheduling, confirmations, and coordination of daily guest tours.

* Support the administrative flow of documentation for bookings, guest registration, and follow-up logs.

* Liaise with drivers, hospitality staff, and After Care team to ensure each guest’s experience runs seamlessly from arrival to farewell.

* Handle light office management duties such as supplies, deliveries, and meeting preparations.

Qualifications & Skills

* Minimum 3 years of experience in hospitality, tourism, or luxury service environments.

* Exceptional communication and interpersonal skills.

* Strong organizational ability with attention to timing and detail.

* Professional grooming and presentation standards.

* Confident using WhatsApp Business, CRM systems (Salesforce experience preferred), and Microsoft Office tools.

* Fluent in English (Arabic or additional languages are a plus).

* Positive, composed, and service-oriented personality, always ready to make guests feel special.

What to Expect at ELT

* A luxury, guest-centered work environment built on professionalism and hospitality excellence.

* Training in the ELT Experience Framework, ensuring every interaction reflects our brand promise.

* Collaboration with elite developer partners and guests from around the world.

* Opportunities for growth within Dubai’s fastest-growing investment hospitality brand.

* Competitive salary package, performance incentives, and long-term career progression.

Female

How to Apply

send your CV and a professional photo to with the subject line: “Receptionist Application – ELT Dubai” to [email protected].