Posted:August 17, 2023
By:Semasocial
Company Details
Industry:
Banking
Description:
OSIEA is a part of the global Open Society Foundations network. Founded in 2005, OSIEA plays an active role in encouraging open, informed dialogue about issues of public importance. We support individuals and groups to participate in matters that affect them in order to demand fair treatment, delivery of services and accountability from their leaders and institutions. Our Mission & Values We promote democratic governance, justice and human rights, respect for the rule of law, and the protection of the rights of minorities. We also partner with minority communities on the fringes of society; those most subject to violence, discrimination and stigma. We believe there is space for all of us. At OSIEA, we make it possible for the smallest bird to sing on top of a tree. Our organizational values are the lens through which we do our work on integrity, accountability (to each other and to others), celebration of diversity and collegiality. We seek possibility; the question is more important than the answer. Our strategy For the past decade (2005- 2016), OSIEA has supported what many saw as lost and unpopular causes. Over the years we have successfully nurtured and supported movements for persons living on the margins of society such as sex workers, people living with HIV, persons with disabilities, LGBTI persons, and injecting drug users. With our partners in settings such as Kenya, South Sudan, Sudan, we have stood on the side of justice and accountability for serious human rights violations. OSIEA now has a new strategy. The primary and over-arching goals in our new strategy (2017-2020)are protection of human rights, the rule of law and equal access to justice; protection of the rights of the marginalized communities particularly women, pastoralists, persons with disabilities, people who use drugs, and LGBTI persons; and advancing accountability, fair distribution, and sustainable use of resources.
Job Description
Principle Accountabilities
- Create systematic and consistent lead generation from project marketing efforts, cold calling, referrals, lead generation services, and other forms of media. All engagements must be on the CRM.
- Ensure that all client engagements, from prospecting to closure, are in the CRM.
- Conduct surveys to identify the prices of competing properties on the real estate market and relay the same to their supervisor
- Provide periodic (daily, weekly and monthly) sales reports (client pipeline) to company management on sales operations and generated returns using CRM systems
- Build and maintain relationships with clients by providing support, information, and guidance through the entire customer journey.
- Participate in the promotion of property sales at organized events such as expos, site activations, and mall activations, among others.
- Follow up and ensure the preparation and approval of documents such as booking forms, offer letters, sale agreements and transfer documents
- Upload customer payment evidence to the CRM for validation
- Ensure customer payment plans are followed up on and all collections are done on time. Achieve 85% compliance with customer payment plans. Issue cancellation notices through the CRM as per policy.
- Ensure all mortgage clients are identified early and their mortgage applications are created and tracked centrally.
- Ensure compliance with real estate laws and policies when conducting property sales. Act with high levels of professionalism in all client engagements
Key Competencies and Skills
- Excellent communication, influencing and negotiating skills
- Good organization and administrative skills
- High integrity
- A strong team player
- Ability to perform with minimal supervision
- Ability to adopt a flexible approach to meet targets and the needs of the business
Minimum Qualifications, Knowledge and Experience
Academic Qualifications
- Higher National Diploma or Degree in Business Administration, Marketing, or a related field
- A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel
Experience
- At least 1 year of experience working as a marketer or sales executive in the real estate sector
- Experience in using customer relationship management tools
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya
