Job Purpose:

• The Investigation Officer will be responsible for investigation and remediation within the Britam. The role holder is responsible for investigations into allegations of fraud, in accordance with key investigative methodologies, legislation and company policies while delivering proactive counter fraud reviews in relation to the adequacy and effectiveness of internal controls and their ability to prevent, detect and deter fraud. Investigations and reviews assigned will be in complex and/or medium risk areas.

Key responsibilities:

• Undertaking fraud investigations of cases reported to the Group Forensics Services from various sources including whistleblowing hotline, customer escalations, letters to management, Internal Audits, direct tip offs, inter alia.
• Evaluate potential fraud indicators and the impact of current fraud trends and make recommendations as to appropriate mitigation.
• Preparing and undertaking field assignments to obtain relevant evidence and information.
• Applying theories, concepts and approaches relevant to administrative investigations.
• Applying various research methodologies and sources as required in investigations, including using electronic sources on the Internet, intranet and other databases.
• Conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud, waste or abuse committed against the organization.
• Preparing forensic reports based on evidence gathered from the various sources of information.
• Reporting fraud cases to IRA or Police to facilitate prosecution of agents, staff or other Britam stakeholders involved in fraudulent business practices and adducing evidence in a court of law.
• Maintaining a database of cases received and logging cases into the case management system
• Propose, discuss and agree recommendations to improve control weaknesses identified during investigations

Knowledge, experience and qualifications required:

• Bachelor’s degree
• 1-2 years’ experience in criminal or administrative investigations
• Strong investigative, analytical, and report-writing skills.
• Attention to detail with the ability to sift out relevant information from different sources.
• Knowledge of various research methodologies and sources, including electronic sources on the Internet, intranet and other databases.