Applications are invited from Business Development Officer (BDO) – Direct Sales Force (DSF) position at MUA Insurance (Kenya) Ltd’s Nairobi, Thika, Nakuru, Eldoret, Meru or Mombasa offices. This is a great opportunity for a qualified and experienced professional to join a fast-growing company and make a real impact.

Position Summary:

The BDO will be responsible for developing and implementing sales and marketing strategies, recruiting, managing a team of Direct Sales Agents (DSAs), and providing excellent customer service.

The ideal candidate will have a strong understanding of the insurance industry, as well as experience in sales and marketing, to develop and execute strategies that will help MUA grow its business.

Key Deliverables:

• Develop and maintain marketing strategies to meet MUA's objectives
• Recruit and maintain a team of at least fifteen (15) Direct Sales Agents
• Provide training and marketing workshops for the sales team
• Ensure accurate and updated weekly and monthly reports on visits and meetings of the DSAs
• Ensure all DSAs are registered with IRA and their registration remains current
• Continuously developing and expanding network of DSA’s
• Ensuring excellent customer service to clients within the unit
• Maintaining a quotations hit ratio of 30% per year
• Ensuring that weekly, monthly, quarterly and annual business acquisition targets are met

The ideal candidate for the BDO position will have the following qualifications, skills and experience:

• Certificate and or Diploma in Insurance
• Certificate of Proficiency in Insurance
• KCSE minimum Grade C
• 2-5 years of experience as a Unit Manager
• Excellent planning and organizational skills, analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to display a high degree of professionalism and integrity
• Good interpersonal and public relation skills
• Ability to work under pressure
• Demonstrated zeal to succeed