DUTIES AND RESPONSIBILITIES

Business Development & Growth

• Drive lead generation, prospecting, and closing of new clients in alignment with annual business development (BD) targets.
• Identify new opportunities and partnerships to grow the MSB practice’s reach and impact.
• Build and maintain a strong pipeline of clients across multiple sectors.
• Support proposal development, pitch preparation, and commercial negotiations.

Executive & Ecosystem Engagement

• Represent the organization at key ecosystem events, networking forums, and stakeholder engagements.
• Serve as a strategic thought partner to the Practice Lead, providing briefings, writing speeches, and preparing talking points.
• Coordinate strategic outreach to partners, donors, and clients to position the MSB practice as a thought leader in the entrepreneurship space.

Client & Program Delivery Support

• Support implementation of client-facing programs and ensure timely follow-ups and quality assurance.
• Track program outcomes and impact metrics, ensuring client satisfaction and retention.
• Collaborate with internal teams to ensure alignment across BD, delivery, and communications.

Research & Strategic Insight

• Conduct market research, competitor analysis, and ecosystem mapping to inform strategic decisions.
• Prepare strategic memos, reports, and insight briefs to inform internal planning and external engagements.
• Support data-driven storytelling and knowledge sharing across teams.

Internal Strategic & Operational Support

• Provide high-level executive support to the Practice Lead, including calendar management, meeting preparation, and strategic follow-ups.
• Help prepare internal presentations, track goals and KPIs, and facilitate quarterly reviews.
• Ensure high levels of professionalism, discretion, and coordination in executive-level interactions.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Business, Strategy, Economics, Development Studies, or a related field (master’s degree or certifications are a strong plus).
• Minimum 3+ years of professional experience in strategy development, consulting, business advisory, or entrepreneurship programs.
• Demonstrated success in business development, client acquisition, and relationship management.
• Strong communication capabilities: speech writing, presentations, storytelling, and stakeholder engagement.
• Proven ability to work in a fast-paced, dynamic environment while managing multiple priorities.
• Deep understanding of the entrepreneurship ecosystem in Kenya/East Africa.
• Excellent organizational, analytical, and problem-solving skills.
• High level of professionalism, discretion, and attention to detail.
• Confident in representing the organization at external forums and with senior stakeholders.