Duties and Responsibilities

° Under the supervision of the Head of ICT and in close collaboration with the ICT/Finance/Procurement and HR team, the intern will:

° Support the design, development, and maintenance of interactive dashboards and reports.

° Assist in cleaning, transforming, and analyzing data to generate actionable insights.

° Contributes to the automation and optimization of reporting processes.

° Connect to multiple data sources (Excel, SQL databases, APIs, cloud services, etc.).

° Build interactive dashboards and reports using:(Charts (bar, line, pie, Tables and matrices, Slicers and filters, Maps and KPIs)

° Design for user experience: consistent layout, intuitive navigation, color themes.

° Schedule data refreshes via Power BI Service.

° Provide general administrative and ICT support to the ICT unit as required.

Expected Outputs:

° Functional and user-friendly Power BI dashboards and reports.

° Cleaned and well-documented datasets.

° Documentation of data sources, transformations, and business logic.

° Weekly status updates and a final presentation/report summarizing work completed.

° Share dashboards with stakeholders and manage access via workspaces and row-level security (RLS).

Functioning of the CRM

Competencies

Required Skills and Experience

Education:

° Currently pursuing or recently completed a degree in IT, Computer Science, Data Science or a related field. (such as a Master’s Programme, or higher)

° Currently pursuing or recently completed a degree in Software Engineering

° Be enrolled in the final academic year of a first university degree Programme (such as bachelor’s degree or equivalent)

° Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one year of graduation.

° Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.