Regional Investigators (5 Positions) 

Company Details
Industry: Insurance
Description: Africa Merchant Assurance Company Limited is a financial institution regulated by Insurance Regulatory Authority which has been in operations for over 23 years in the Kenyan market. The company offers a wide range of insurance products within the General Insurance class. To meet its growing customer needs and expectations
Job Description

Job Purpose

To support the Legal and Claims departments by conducting thorough and objective investigations into claims, suspected fraud, and other risk-related matters, ensuring timely and accurate reporting to inform decision-making and protect the company’s interests.

 

Key Responsibilities:

 

Gather, review, and analyze evidence relating to insurance claims.

 

Conduct field visits, interviews, and surveillance where necessary.

 

Prepare investigation reports with actionable recommendations.

 

Liaise with law enforcement, witnesses, and other stakeholders.

 

Maintain detailed records and ensure chain of custody for evidence.

 

Qualifications & Experience:

 

Diploma or Degree in Criminology, Forensic Science, Law, or a related field.

 

At least 2 years’ experience in investigations within the insurance or legal sector.

 

Strong analytical and report-writing skills.

 

Integrity, discretion, and excellent interpersonal skills.

 

 

 

Education: Degree, Diploma
Employment Type: Full Time

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