Our client, a leading travel and tour company, is seeking an experienced Tour Guide Consultant to join their team.
This role involves planning, organizing, and leading engaging tours while providing exceptional customer service to travellers. The ideal candidate should have a strong passion for tourism, excellent communication skills, and in-depth knowledge of Kenya’s top attractions, culture, and history.
Responsibilities:
Design and customize tour packages based on client preferences, budgets, and travel seasons.
Provide insightful and engaging guided tours, sharing historical, cultural, and geographical knowledge of various destinations.
Handle inquiries, bookings, and travel arrangements, ensuring seamless coordination of itineraries.
Build strong relationships with hotels, transport providers, and local attractions to enhance customer experiences.
Ensure safety protocols are followed and assist travellers with any issues or emergencies during tours.
Keep up to date with new tourism trends, destinations, and regulations to provide accurate and relevant information.
Maintain records of tour activities, customer feedback, and operational expenses.
Requirements:
A degree in Tourism, Hospitality, or a related field.
Minimum 4 years’ experience as a tour guide, travel consultant, or in a similar tourism role.
Strong knowledge of Kenya’s tourist destinations, wildlife, cultural sites, and local customs.
Customer-focused with a friendly, outgoing, and professional demeanour.
Ability to handle travel logistics, problem-solving, and emergency situations effectively.
Proficiency in MS Office Suite and experience with travel booking software is an advantage.
Self-driven and strongly motivated, tour consultant.
We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.
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