Posted:Feb 27
By:Hiring Kenya
Company Details
Industry:
Information Technology and Services
Description:
ADEC Kenya Services EPZ Limited (ADEC Kenya), ADEC Innovations’ outsourcing headquarters in Africa, hosts the company’s business process outsourcing (BPO) and knowledge process outsourcing (KPO) services, to providing data-entry services, research data trace, data and document management and back office support. ADEC Kenya also offers eLearning services through ADEC Innovations’ capabilities in curriculum design and content development; certifications, simulations and assessments; learning management systems; mobile learning systems; and content conversion. Launched in 2014, ADEC Kenya is an expert in bringing cost-effective onshore and offshore BPO solutions globally. ADEC Innovations, through ADEC Kenya, foresees continuous growth and development in the outsourcing industry that can help establish Kenya’s place in the global business community. Strategically located south of Kenya’s central business district, ADEC Kenya has become a trusted business partner and one of the leading outsourcing pioneers in the
Job Description
- At least 1 year of experience as a voice call center agent/Customer Service Representative handling inbound and outbound calls.
- Healthcare/Hospital experience, handling inbound/outbound calls, Medical Insurance Eligibility & Benefits Verification.
- Outstanding phone Communication skills (Inbound & Outbound) experienced in Call Centre role in English
- Ability to understand and comprehend Medical Terminologies.
- Ability to conduct internet searches and navigate multiple websites.
- Strong working knowledge of Microsoft Office tools.
- Flexible to accommodate different shift jobs including night shifts and must be staying within or ready to relocate to Kitengela, Athi River, or Mlolongo.
Salary: KSh 30,000 - KSh 50,000
Education: Degree, Diploma
Employment Type: Full Time
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