Posted:10 hours ago
By:Hiring Kenya
Company Details
Industry:
Electrical/Electronic Manufacturing
Description:
For many years, Royal Mabati® has supported many clients succeed through our varied solutions and products. We are a multinational company that primarily deals with roofing materials, starting out with a factory in Nairobi since our inception in 2005. Today, we’re one of the leading manufacturers of roofing products with over 10 distribution centers across Kenya. The strict implementation of state of the art manufacturing facilities, product testing, organized back office, thorough training, field supervision, research & development allows us to ensure the integrity of our product and the satisfaction of our consumers. Our Mission To provide timely, quality and affordable roofing solution by constant creativity. Our Vision To proactively establish ourselves as the benchmark of customer satisfaction. Core Values We are customer maniacs! Our sales teams and technical support centers listen and respond to the voices of their customers. We deliver 100 champs with a yes. Believe in People - trust in position intentions, encourage ideas from everyone and actively develop workforce that is diverse in style and backyard. Recognition - We find reasons to celebrate the attachments of others and have fun doing it. Coaching and Support - We coach and support each other, first by focusing on what we appreciate then how we can be even more effective. Accountability - We do what we say, we are accountable, we act like owners. Execution excellence - we beat year ago results by continuously improving and innovating. We follow through with daily intensity. Positive energy - We execute with positive energy and intensity. We deplore bureaucracy and ineffectiveness that comes with it. Team work - Through constructive debate no matter where we are physically we can always realize virtual team work.
Job Description
The holder of this position will be responsible for handling cash and credit card transactions accurately and efficiently. Maintain a clean and organized work environment. Assist customers with any questions or concerns they may have and addressing their further assistance/recommendation where required.
Key Skills & Qualifications:
- Education: At least a Diploma in Accounting or Certification in CPA Part 2.
- Experience: Must have 3 yrs of experience in a busy environment (bank,sacco,supermarket etc)
- Strong organizational and prioritization skills.
- Strong analytical and results-oriented mindset.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and POS systems.
- Ability to handle confidential information with sound judgment.
- Good customer service skills.
- Ability to work independently and manage multiple tasks efficiently.
Key Competencies
- Ability to provide high levels of customer service and reduce waiting times.
- Compliance with internal cash control procedures to eliminate financial risks.
- Ability to detect and prevent fraudulent transactions.
- Effective handling of daily bank deposits and transaction recording.
- Ensuring accurate entry of customer payments and proper ERP system matching.
- Ability to maintain and balance financial records daily, weekly, and monthly.
- Problem-solving skills to resolve customer issues effectively.
- Ability to verify dispatched goods against delivery notes.
- Strong teamwork and collaboration skills.
- Proactive approach to people management and task execution.
Deadline: 7th March 2025.
Education: Diploma
Employment Type: Full Time
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