• The position will serve as a catalyst for innovation, leveraging technology and market insights to deliver impactful digital solutions tailored to the needs of diverse customer segments.

Key Responsibilities:

• Product Strategy, and Roadmap
• Develop and maintain a comprehensive product roadmap, balancing innovation with business priorities and resource constraints.
• Identify and prioritize opportunities for growth and differentiation in collaboration with leadership.
• Cross-Functional Leadership
• Drive collaboration across all business functions including IT, design, data science, marketing, sales, and operations teams to ensure smooth product development and delivery.
• Foster a culture of accountability and high performance within cross-functional teams.
• Serve as the product’s primary advocate, ensuring alignment and effective communication between all stakeholders.
• Market Research and Competitive Analysis
• Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive gaps.
• Leverage insights from customers, stakeholders, and the market to inform product strategy and innovation.
• Monitor competitive landscape and anticipate shifts in the market to proactively adapt strategies.
• User Experience and Customer Insights
• Act as the voice of the customer by incorporating user feedback into the product lifecycle.
• Work closely with UX/UI designers to create intuitive and engaging experiences that drive adoption and retention.
• Continuously test and refine the product to optimize user satisfaction and usability.
• Product Development and Innovation
• Oversee the entire product lifecycle, from ideation to launch and iteration.
• Lead experimentation and prototyping to validate new ideas and concepts before scaling.
• Partner with engineering to deliver high-quality products on time and within budget.
• Go-to-Market (GTM) Strategy and Execution
• Develop and implement effective GTM strategies, including positioning, pricing, and launch plans.
• Collaborate with marketing, sales, and operations to drive product adoption and revenue growth.
• Train internal teams and create materials to ensure successful product launches and ongoing success.
• Performance Tracking and Data-Driven Decision Making
• Define and track key performance indicators (KPIs) to measure product success and impact.
• Analyze data to identify areas for improvement, optimize performance, and inform future initiatives.
• Prepare regular reports and presentations for stakeholders, showcasing product progress and impact.
• Regulatory Compliance and Risk Management
• Ensure all products meet regulatory standards and compliance requirements in relevant markets.
• Proactively identify and mitigate potential risks to maintain trust and product integrity.
• Collaborate with legal and compliance teams to address emerging regulatory needs.
• Revenue Growth and Profitability
• Develop strategies to maximize product revenue, profitability, and market share.
• Identify opportunities for monetization, including subscription models, partnerships, and upselling strategies.
• Collaborate with finance and leadership teams to align product initiatives with business objectives.
• Leadership and Mentorship
• Mentor and guide junior product managers and cross-functional teams to foster professional growth and skill development.
• Build and maintain a culture of innovation, collaboration, and accountability within the product team.
• Represent the product team in executive-level meetings and provide strategic recommendations.
• Partnership Development
• Forge and manage relationships with key external partners, including technology vendors, industry collaborators, and stakeholders.
• Explore and negotiate strategic partnerships to enhance the product offering and reach.
• Others:
• Customer Advocacy: Regularly engage with customers to understand their pain points and advocate for their needs within the organization.
• Change Management: Lead change management initiatives to ensure smooth adoption of new processes, tools, and features.
• Scalability: Build scalable processes and systems to support future growth and expansion.
• Accountability
• Product Innovation: Drive the ideation, development, and execution of innovative products and features that address customer needs and create new revenue opportunities.
• Roadmap Execution: Deliver the product roadmap on time and within scope, ensuring alignment with organizational goals and customer expectations.
• User Experience Excellence: Enhance customer satisfaction and engagement by delivering intuitive, user-centric product experiences.
• Revenue Growth: Achieve measurable business outcomes, including increased market share, customer acquisition, and revenue growth through strategic product initiatives.
• Performance Metrics: Define, track, and optimize product performance through data-driven insights and continuous improvement.
• Regulatory Compliance: Ensure all products meet industry standards and regulatory requirements, mitigating risks and maintaining trust.
• Stakeholder Alignment: Foster collaboration and clear communication with internal and external stakeholders to ensure the product’s success and strategic alignment.

Qualifications

Requirements:

Educational Background:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. A Master’s degree or additional certifications in Product Management or Fintech is a plus.

Experience:

• 5+ years of experience in product management, preferably in fintech, telecom, mobile money, or e-commerce sectors.
• Proven track record of launching and managing successful digital financial products.
• Experience with customer-centric design and development methodologies (Agile, Scrum, etc.).
• Technical Skills:
• Strong understanding of mobile money, MVNO, and e-commerce platforms.
• Data-driven decision-making skills with the ability to analyze metrics and KPIs to optimize product performance.