Posted:Sat at 9:10 AM
By:Hiring Kenya
Company Details
Industry:
Insurance
Description:
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand
Job Description
Key Responsibilities:
- Lead on product discovery phases to understand customer needs, identify technology simplification opportunities, and define the product strategy.
- Support the generation of long-term roadmaps aligned with our strategic objectives.
- Develop an understanding of the current state and business impacts to support options assessments to ensure appropriate solutions are developed.
- Support technical assessments of potential solutions to provide approximation on costs, dependencies, complexity, and risks.
- Work closely with cross-functional teams to validate product hypotheses and make data-informed decisions.
- Facilitate brainstorming sessions, ideation workshops, and other collaborative meetings to stimulate innovation and generate / validate new product ideas.
- Collaborate with Customer Experience, Data & Analytics, and business teams to ensure the voice of the customer (end user) is represented in the product development cycle.
- Define, track, and interpret key product metrics to make informed product development decisions.
- Collaborate with stakeholders to ensure alignment between business strategy and product development efforts.
- Must be aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies and propose optimal solutions.
- Present product ideas, strategies, and performance metrics to leadership and other team members.
- Clearly communicates release timing and delivery dates to Portfolio Leads and Senior Stakeholders.
Required skills and experience:
- Bachelor’s Degree required
- Strong English language skills required
- Experience working in JIRA tool or an equivalent
- Knowledge of agile methodology required
- Experience within healthcare (strongly preferred)
- Both technically deep and business savvy enough to interface with cross-functional partners
- Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Demonstrates strong decision-making skills and problem-solving techniques
- Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment
- Strong interpersonal, facilitation, and presentation skills
- Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones
Education: Degree, Diploma
Employment Type: Full Time