We are looking for qualified, self-disciplined, and dedicated individuals to fill the vacancy. Individuals who desire to work in an environment where doing the right and ethical thing at the right time, in the right way for the benefit of the patient, is a priority.

Role Summary

• Provide high quality health and wellness services to all patients and their families through provision of evidence- based clinical care and through continuous improvement in quality, patient safety and customer experience.

Duties and Responsibilities

• Conduct comprehensive medical evaluations for diagnosing and treating patients and provide treatment aligned with evidence-based medical practices and the clinical guidelines and protocols adopted by the hospital.
• Collaborate with medical and nursing team members to develop patients' treatment plans, ensuring appropriate and timely consultation with specialists and referrals to them for continuity of care and optimal health outcomes.
• Discuss all planned medical care with the patient and their registered next of kin and provide daily updates of the patients progress.
• Provide preventive and promotive wellness services to all patients and their families by educating and counselling them.
• Manage inpatient care through timely ward rounds and patient reviews in consultation and collaboration with the medical team and specialists within our panel.
• Perform medical and surgical procedures as per training and skill.
• Document all aspects of patient care and maintain accurate and complete medical records.
• Ensure that all patient data and information is handled with confidentiality.
• Ensure excellent customer experience through high-quality clinical care and effective communication, positively receiving feedback, effectively resolving complaints and escalating unresolved complaints/concerns as necessary.
• Participate in continuous quality and patient safety improvement (CQI) initiatives and programs including incident reporting, root cause analysis etc.
• Participate in CME, IPC, work improvement and other staff meetings when required.
• Participate in health talks, outreach, wellness, and other business development activities when required. Any other duty as assigned by your immediate supervisor in line with the job description.