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Branch Business Consultant - Personal Banking

Nairobi, Kenya
Company Details
Name:HF Group
Industry: Banking
Description: Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending funds advanced from First Permanent East Africa Limited (FPEA). Operations were restricted to the zoned residential areas within Nairobi and Mombasa. Deposits of FPEA in Kenya were transferred to HFCK while the Tanzanian and Ugandan deposits were transferred to The Permanent Housing Finance Company of Tanzania and the Housing Finance Company of Uganda respectively.
Job Description

Principle Accountabilities

  • Cross selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
  • Maintaining customer relation by regular contact to ensure customer satisfaction business continuity
  • To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
  • To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
  •  To analyze mortgage loan applications by interviewing the customers.
  •  To identify customers borrowing needs by interviewing so as to ensure selling of the right mortgage product.
  •  To safeguard bank assets by being a dual custodian to minimize frauds and losses

Key Competencies and Skills

Technical and General Competencies:

  • Technical competencies: selling skills, analytical skills, negotiation skills, supervisory     skills, IT Skills, report writing, communication skills and Product knowledge.
  • General competencies: Teamwork, Listening skills.

Minimum Qualifications, Knowledge and Experience

  • Education: A Business-related degree
  • Experience: 3 years in Banking Industry
Education: Degree, Diploma
Employment Type: Full Time

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