Posted:5 hours ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services, 35 branches in Kenya and international operations in 3 other countries. I&M Bank is a dominant player in the Kenyan market that has been consistently growing, and is innovative in terms of the type and range of products and services it offers. CDC Group plc, a development finance institution wholly owned by the government of the United Kingdom owns approximately 10.68% of I&M Holdings, the holding company of I&M Bank Ltd. In addition, I&M Bank has a technical support agreement with International Finance Corporation for staff training, product development and risk management. I&M Bank also enjoys medium term foreign currency credit facilities from European Development Financial Institutions - Proparco, DEG and FMO. I&M Bank’s international correspondent banks include major multinational banks such as Bank One Ltd, Citibank NA, CommerzBank AG, Deutsche Bank AG, ICICI Limited Mumbai, Mashreq Bank PLC, Standard Bank of South Africa and Standard Chartered Bank NY. I&M Bank’s international network includes Bank One Limited (Mauritius), I&M Bank Tanzania Limited and I&M Bank Rwanda Specialties Banking Services, Commercial Banking, Asset Finance, Mobile Banking, Internet Banking, Investment Management Services, Diaspora Banking, Credit / Debit / Prepaid cards, Wealth Management
Job Description
The role will be responsible for selling the bank’s products, meeting customer needs, identifying leads and follow up, building relationships and interacting directly with customers throughout all phases of the sales process.
Key Responsibilities/Accountabilities
The Incumbent will report to the Team-leader Sales and will be responsible for:
- Marketing and selling of banks products and services to potential customers
- Contacting leads and setting up appointments to present bank products.
- Assisting the clients in completing forms and submitting them for processing to the various branches.
- Attending activations, door to doors and marketing activities that are organised to promote and sell I&M products.
- Compiling regular sales reports specifying the number of sales made on daily, weekly, monthly sales quotas.
- Efficient follow up on leads and consistent communication with customers to curb client complain and maintain customer satisfaction.
- Cross selling to existing clientele
Person specifications
- Diploma/Degree in a business-related field
- Relevant work experience as a Sales Representative
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and strong communication skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback.
- Ability to deliver excellent customer experience to ensure sustainable organic growth of ETB / NTB customers.
Education: Degree, Diploma
Employment Type: Full Time