To drive innovative strategic partnerships around product development aimed at profitable growth of the health business, ensuring that set underwriting rules are adhered, products’ experience is continually monitored to maintain a competitive edge in the market and progressively improve predictive analytics capabilities to ensure significant forward-looking view of the business.

Underwriting

• Overseeing underwriting, debiting, membership management and key operational processes affecting the corporate and retail portfolio.
• Determine acceptability of risks, monitor and review terms of accounts.
• Ensure timely and accurate debiting of premium and endorsement of cover conditions.
• Oversee preparation of renewal notices and timely dispatch.
• Prepare underwriting reports and statistics for management review.
• Review of risk assessment and rating systems, procedures to make recommendations for improvement.
• Continually monitor clients claims experience/ benefit utilization and recommend underwriting action.
• Conduct quarterly audits of underwriting guidelines and ensure it is up to date
• Maintain effective business relationships to ensure effective delivery of service
• Monitor service standards within the section to ensure high quality customer service is delivered and ensure adherence to set TATs.
• Supervise, train and mentor staff on technical matters.

Research & Development

• Delivering innovative strategic partnerships that will positively impact the business by improving insurance penetration and ensuring profitable business growth.
• Prepare analytical performance reports for the business.
• Leverage on healthcare technology integration to promote preventive care and monitor health
• Leverage on data to assess risks and develop personalized insurance plans to maintain leadership in product innovation
• Lead the business in identifying and rolling out new innovations in healthcare and health insurance space

Products

• Product Development and Product Ownership- involved in end-to-end analysis, development and seeking both internal and regulatory approval for new and revamped retail, corporate and bancassurance products.
• Carrying out regular risk assessments for new and revamped products.
• Custodian of product artefacts including policy documents, brochures and forms while overseeing any required changes and improvements
• Monitoring product performance and apply interventions as and when required
• Support in digitization of products.

Qualifications &Experience

• Medical Underwriting skills
• Analytics
• Product Development
• Bachelor’s degree in business
• 7 years and above
• Certificate in Insurance