Core Duties and Responsibilities

• Ensures the smooth running of the food & beverage operations to ensure highest levels of quality and service standards.
• In charge of managing budgets, forecasts, financial performance and managing F&B orders, staff, and finances.
• Fostering employee engagement whilst maintaining a strong focus on quality and efficiency.
• Preparation and Presentation of regular reports to the management on activities and generated revenues.
• Conducting regular meetings with the staff regarding communication, information sharing, address issues and concerns as well as to keep with the industry trends.
• Be a contact point for clients both individual and corporate enquiries in a professional manner while ensuring their needs are met.
• Booking functions and ensuring proper services are rendered for smooth running and at times delegating the role to the F&B Supervisors.
• Establish targets, schedules, policies and procedures within the department
• In charge of monitoring inventory and cost control.
• Ensuring compliance with health and safety regulations, practices as per industry standards.
• Planning and designing exquisite innovative menus to attract the target clients, meet the targets that reflect current trends, client’s preferences and continuously making improvements.
• Assist in recruiting suitable new hires when need be, mentor and foster a culture of teamwork and excellence.
• Collaborate with marketing to promote food and beverage offerings and special events.
• In charge of client satisfaction, delivering a positive experience.
• Develops and implements plans food & beverage initiatives & ensuring hotel targets are achieved
• Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains positive working relationships with all key stakeholders of the hotel.
• Establishes and delivers effective programs that advance service standards, profitability and cost control
• Implement a hands-on management approach to stay informed about departmental operations.
• In charge of conducting all required inspections according to the Hotel Management policies.
• Development of checklists, other relevant documents for all Food & Beverage service outlets.
• Ensure all administrative and operational procedures comply with Standard Operating Procedures.
• Review client feedback at each F&B meeting and take immediate corrective action.
• Ensure the Food & Beverage team adheres to control procedures as per the Hotel Management Manuals.
• Ensure that the F& B team are always well trained with the operating standards and well uniformed and have the necessary resources while maintaining up to date records.
• Ensure hygiene is maintained and proper presentation of food in the hotel, and replenishment is appropriately done.
• In charge of approvals within his department.
• Develop and consistently review Food & Beverage Standard Operating Procedures.
• Represent and act in the company’s best interests to minimize costs and maximize revenue.
• Research, invent, and implement new Food & Beverage products and services.
• Foster an environment for staff innovation and creativity in Food & Beverage services.
• Provide a variety of products to meet the ever-changing client preferences and tastes.
• Ensure new employees receive thorough inductions and onboarding before starting their jobs.
• Ensure staff are well-informed and communicated to on hotel operations and activities. 
• Leading the F&B team by attracting, recruiting, training and regularly appraising talented personnel to identify development areas, build on strengths, and determine training needs for future career growth.
• Perform other duties as assigned. 

Job Specifications and Qualifications

• Diploma or Bachelor's degree in hospitality management, Food and Service Management, Business, Culinary Arts, or a related field.
• At least 3 years of proven experience in a food and beverage management role, preferably in a 3 star/ 4 star facility.
• Passion for culinary trends and a deep understanding of food and beverage service
• Passion for culinary trends and a experience in diverse cuisines.
• Demonstrated ability to implement and maintain high standards of hygiene, quality, and productivity
• Experience in cost management, budget controls and revenue maximization
• Familiar with ERP, Hotel systems and MS Office software. 

    Key Competencies

• Excellent communication & PR skills
• Great leadership with a hands-on approach and organizational skills 
• Attention to detail and ability to work in a fast pace environment
• High level of integrity.
• Effective Problem-solving skills
• Customer Centricity skills
• Ability to find creative solutions, offering advice and recommendations
• Strong analytical skills.
• Knowledge of the hospitality industry 
• Innovative mindset with the ability to introduce new products and services
• Ability to work under pressure.
• A self-motivated and strong work ethic -oriented individual

Deadline: Dec 16, 2024