Position Overview

This role holder ensures that application solutions quality is assured before launch to the market. The incumbent shall work closely with the assigned Microsoft contact person in running test scenarios and corrective measures ensuring apps deployed have passed optimum performance scores. He or she must be a software guru undertaking various testing techniques to the process of executing a program or application with the intent of finding software bugs (errors or other defects). To succeed in this role, the incumbent must be a quick thinker to translate of partner requirements, an achiever, a tech whizz, and an aggressive driver of deadlines for positive relationships across the board immediately.

Academic Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, Electrical Engineering, or related fields

Experience

• At least 3 to 5 years of experience in a software testing environment.
• Understanding of SDLC
• In-depth knowledge of Windows Operating Systems
• Proficiency in MS Office and SQL Queries.
• Basic Azure knowledge and certifications are a plus.
• Understanding of C# and PowerShell is a plus.
• Any combination of certifications in Testing Tools, ISTQB is preferred Personal Attributes
• Technologically savvy: should have a vested interest in using the latest technologies and is constantly seeking to expand their knowledge base.
• Team Player: Must be able to work in a team-oriented and collaborative environment
• Customer satisfaction Oriented
• Result-Oriented / solution driven/ Innovative
• Excellent communication (written and verbal), Presentation and consulting skills; attention to detail; and Analytical
• Commercial awareness and excellent networking across the industry
• Flexibility and adaptability to change and ambiguity
• Teamwork skills & diplomacy (ability to work with a diverse group of individuals in a professional and service-oriented manner)
• Excellent time management skills
• Excellent communication skills and proven willingness to develop others potential within their teams.
• High Emotional Intelligence and enthusiasm needed to motivate a team to perform
• Work experience in a fast-growth environment.
• Agile and resilient and shows interest in continuous personal development

Role And Responsibilities

Test Management

• Responsible for setting up the test environment, create/ design Test scenarios and Test cases
• Analyze, review and assess software requirements, specifications and models for testability
• Measure performance of components and provide data for software metrics
• Track overall app productivity i.e. bugs arising and resolution quality

Test Script Creation and Refactoring

• Automate tests (supported by test lead)
• Contribute to the creation of test plans
• Contribute in creation of test reports
• No of bugs triaged as per defined process
• Accountable for App testing configurations software modules (Unit and integration testing) against final requirements as per Microsoft/partner requirements

Test Execution

• Prepare and acquire test data
• Execute and log tests, evaluate results and document deviations from expected results
• Conduct Peer Reviews on Test Cases and Defects
• Perform Sanity, System Testing and Regression Testing
• Coordinating with Development Team Regarding Project Status and Builds

Test Reporting

• Run reports on identified defects and track them to closure
• Periodic (Daily) reporting of the Daily status of all assigned tasks to the supervisor
• Planned attendance for optimum service support as scheduled

Knowledge Transfer:

• Conducting and participating in Trainings, Team Meetings, and other Knowledge Transfer Projects
• Actively generate innovative ideas Eg: Number of fresh approaches/ideas introduced”

Key Performance Indicators

• 100% of Test Coverage of scheduled apps as per delegated target (daily/weekly/monthly forecast)
• Rate of Schedule and effort variance milestones
• Defect Quality Trend (By Priority and Severity)
• No of regression bugs/No of non-regression bug
• No of bugs resolved by following through
• No of new bugs upvoted
• 100% Quality management of apps
• 100% compliance to SLAs, Severity levels, timelines, procedures, processes of project schedules, and work schedule attendance
• Satisfaction quarterly score of 4 out of 5
• Response time to test pass
• Updated app documentation
• Error-free reporting and documentation
• Quarterly submission of accurate test reports with minimal review comments
• Update and maintain documents