Responsibilities

• Order Fulfillment: Picking up orders from the seller’s location and ensuring they are delivered to the customers in a timely manner.
• Package Handling: Ensuring that products are not damaged during transit. This involves proper packaging and securing items for safe delivery.
• Route Planning: Use GPS technology and traffic updates to navigate through traffic and find the quickest routes.
• Customer Interaction: They may confirm delivery details, collect payments (if required), and provide assistance or information about the products being delivered.
• Problem Resolution: In case of delivery issues such as address discrepancies, missed deliveries, or damaged items, delivery agents play a crucial role in resolving these issues
• Inventory Management: Ensuring they have the necessary products and supplies to fulfill orders efficiently.
• Reporting: Report on delivery metrics such as delivery times, number of successful deliveries, and any issues encountered
• Any Other duties as assigned.

Requirements & Skills

• Clean driving record
• able to navigate with gps and google maps
• punctuality
• good communication skills
• attention to details
• customer service skills
• updated referees

Minimum Qualification Requirements

• Aged 20 years and above. Id required
• reside in nairobi county or adjacent towns
• owns a smartphone with proper knowledge of technology
• updated referees and previous work experience is a must.
• Possess a good knowledge of Nairobi streets and routes.

Minimum Experience

• 1 year