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Director, Programmatic IT Solutions

Nairobi, Kenya
Company Details
Industry: Non-Profit Organization Management
Description: World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.
Job Description

 World Vision International is seeking a highly experienced and motivated IT Director to lead the Programmatic Solutions team. This role will be responsible for the end-to-end management of our programmatic-related digital products lifecycle, focusing on Salesforce technologies. The successful candidate will partner with the programmatic business to enable the measurement and achievement of our Organization's Strategy.

Key Responsibilities:

Strategic Leadership:

  • Develop and implement a comprehensive IT strategy for Programmatic Solutions, ensuring alignment with World Vision's strategy.

Technology Management:

  • Oversee the design, development, and deployment of Programmatic Solutions (including Salesforce Technologies), ensuring they meet the needs of the organization's diverse projects and programs.

Digital Product Lifecycle:

  • Manage the entire digital product lifecycle, from ideation to retirement, including discovery, implementation, and ongoing operations and support.

Business Engagement:

  • Act as a strategic IT partner to the Programmatic-Related business units.

Impact Measurement:

  • Develop and implement frameworks and tools within programmatic solutions to measure and report on the impact of World Vision's projects and programs on communities, ensuring data-driven decision-making and continuous improvement.

Governance and Compliance:

  • Establish and enforce governance frameworks to ensure that all programmatic solutions comply with organizational policies, industry standards, and regulatory requirements.

Team Leadership:

  • Build, mentor, and manage an international, multi-cultural, multi-timezone, and high-performing team of IT professionals, fostering a culture of collaboration, innovation, and continuous improvement.

Operational Excellence:

  • Ensure reliability, security, and scalability of all Programmatic Solutions.

Stakeholder Engagement:

  • Collaborate with key stakeholders, including Programmatic and Strategy leaders and Technology teams, to align Technology and Business goals.

Budget Management:

  • Develop and manage the IT budget for Programmatic Solutions, ensuring cost-effective use of resources.

Vendor Management:

  • Oversee relationships with external vendors and service providers, ensuring high-quality delivery of services and solutions that support programmatic-related business.

Qualifications:

Education and Certification:

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent experience.

Professional Experience:

  • 10-15 years of IT and business/industry experience, with at least 5 years in leadership.

  • Proven experience in managing Salesforce technologies and implementing large-scale digital solutions (Salesforce Non-Profit).

  • Strong experience managing the entire digital product lifecycle, from ideation to implementation and operation.

  • Knowledge of Programmatic-Related business, including DME, Grants Management, and Impact Measurement.

Skills and Abilities:

  • Strong strategic planning and business engagement skills.

  • Excellent communication, leadership, and interpersonal skills.

  • In-depth knowledge of current and emerging technologies, IT governance, and risk management.

  • Experience with Agile methodologies and digital transformation initiatives.

  • Willingness and ability to travel domestically and internationally as necessary.

  • Experience leading Salesforce Technology-related Products, Teams, and Operations.

  • Salesforce certifications are highly desirable
Education: Degree, Diploma
Employment Type: Full Time

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