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CRM Specialist

Mombasa, Kenya
Company Details
Industry: Electrical/Electronic Manufacturing
Description: the Kenya Twyford Factory is established by Sunda International Group, with the Volume of total investment of 30 million dollars. Located in the vicinity of Umma University, Kajiado, it covers an area of nearly 300000㎡, 10 times than the local factory. In October 2016, the plant was put into production with its large scale, new equipments and high production capacity. Owing to the technical support from world-renowned company KEDA Clean Energy and Dowstone, as well as local high quality clay, the Kenya Twyford Factory is able to achieve the high quality local production of 300mmX300mm、400mmX400mm ceramic tiles and HD inkjet ceramic tiles etc.
Job Description

The company is seeking to recruit 1 competent and qualified CRM Specialist with at least 1 year experience with the following descriptions and specifications.
Duties and Responsibilities:

  • Maintain the autonomous order rate of customers in the region and train new customers to place orders.
  • Maintain the PSI status of customers in the region and introduce new customers to join PSI.
  • Timely input delivery orders and inventory to ensure data is accurate and true.
  • Other tasks assigned by the leadership.

Education and other qualifications

  • Bachelor Degree in Business related course.
  • A high level of proficiency in using CRM software
  • Excellent proficiency in all applications of Microsoft.
  • Excellent communication and interpersonal skills.
  • An efficient team player with all the requisite leadership skills.
  • Remarkably superior knowledge about the company's product.
  • Holding a positive attitude significantly focused on customer satisfaction

The application deadline is 16th Nov 2024.

Education: Degree, Diploma
Employment Type: Full Time

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