Job Summary

• The Strategic Sales Specialist – Private Sector will be responsible for driving The organization’s business growth by identifying, securing, and managing relationships with private sector clients. The focus will be on developing tailored sales strategies to meet the unique information management, document storage, and data security needs of private companies. Reporting directly to the Head of Sales and the Managing Director (MD), this role involves working across industries, including financial services, legal, healthcare, manufacturing, and telecommunications, to ensure sustainable business growth and retention of key accounts.

Minimum Experience: 

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Experience Level: Mid Level
• Experience length: 5 year

Job Description/Requirements

Responsibilities

• Client Acquisition: Proactively identify and pursue new business opportunities within the private sector, targeting SMEs, large corporations, and multinational firms.
• Sales Strategy: Collaborate with the Head of Sales and MD to develop and implement strategic sales plans for the private sector, aligning with company objectives and revenue targets.
• Market Expansion: Focus on key industries such as finance, legal, healthcare, and technology to expand The organization’s footprint within the private sector.
• Solution Selling: Promote The organization’s full suite of solutions, including document storage, digital transformation, secure destruction, and data protection, ensuring they meet the specific needs of private sector clients.
• Cross-Selling & Upselling: Identify opportunities for additional services within existing accounts, thereby maximizing revenue potential. Client Relationship Management
• Key Account Management: Serve as the primary point of contact for private sector clients, ensuring that their needs are met and that they are fully satisfied with the organization’s services.
• Relationship Building: Build strong, long-term relationships with key decisionmakers, influencers, and stakeholders in client organizations, fostering trust and loyalty.
• Retention & Growth: Implement client retention strategies, ensuring high renewal rates while identifying opportunities to grow existing accounts.
• Problem Resolution: Address any client concerns or issues proactively, ensuring swift resolution while maintaining positive relationships.
• Sales Targets: Achieve and exceed individual and team sales targets, contributing to overall business growth.
• Pipeline Management: Maintain an active and well-managed sales pipeline, ensuring consistent progress through the sales cycle.
• Reporting: Provide regular reports to the Head of Sales and MD, detailing progress against targets, key wins, challenges, and market insights.
• CRM Management: Keep detailed and accurate records of all sales activities, client interactions, and deals in the company’s CRM system. Client Solutions & Customization
• Needs Assessment: Work closely with clients to assess their document management, compliance, and data security needs, developing customized solutions that address their specific business challenges.
• Proposal Development: Prepare tailored proposals and presentations that clearly demonstrate The organization’s value proposition and the benefits of its solutions to private sector clients.
• Contract Negotiation: Lead contract negotiations, ensuring terms and conditions are mutually beneficial and aligned with the organization’s business goals.
• Service Delivery: Collaborate with operations and customer service teams to ensure that the solutions provided meet client expectations and are delivered in a timely manner.
• Market Research: Stay updated on market trends, competitor activity, and industry developments to position the organization as a leader in information management and data security within the private sector.
• Networking: Attend industry events, conferences, and forums to promote the organization’s services, build relationships, and generate new business leads.
• Thought Leadership: Position the organization as an industry expert by participating in client education, contributing to discussions on emerging trends, and sharing insights on best practices.

Minimum Requirements & Responsibility

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 3-5 years of experience in B2B sales, ideally within document management, information security, or technology sectors.
• Proven track record of meeting and exceeding sales targets in the private sector.
• Experience in selling to key industries such as finance, healthcare, legal, and manufacturing is an added advantage.
• Sales Expertise: In-depth understanding of B2B sales processes, from prospecting and needs analysis to proposal development and contract negotiation.
• Client Engagement: Strong interpersonal and communication skills, with the ability to engage senior decision-makers, including C-suite executives.
• Negotiation: Expertise in negotiating deals that balance client needs with company profitability.
• Analytical Skills: Ability to assess client needs, industry trends, and competitive landscapes to craft solutions that deliver value to clients.
• Presentation Skills: Confident in delivering high-impact presentations to clients and stakeholders, both in-person and remotely.
• Self-Motivated: Ability to work independently and drive initiatives with minimal supervision.
• Team Collaboration: Comfortable working in a cross-functional environment, collaborating with colleagues from different departments to achieve client satisfaction.
• CRM Proficiency: Familiarity with using CRM software to track sales activities, manage client relationships, and generate reports.
• Results-driven and goal-oriented with a passion for sales.
• Resilient, adaptable, and able to thrive in a fast-paced environment.
• Highly ethical, with a commitment to maintaining client confidentiality and data security.
• Proactive, innovative, and eager to explore new business opportunities.
• Strong time management and organizational skills

Key Performance Indicators (KPIs)

• Number of new clients acquired in the private sector.
• Revenue generated from private sector sales.
• Client satisfaction and retention rates.
• Value of contracts secured and upsell opportunities realized.
• Timeliness and accuracy of sales reporting and CRM updates. Required