Responsibilities

• Lead all visitor, donor, and employee onboarding processes, ensuring smooth logistics, communications, and exceptional visitor experiences.
• Oversee daily operations related to facility maintenance and leasing, ensuring service quality, asset management, and timely completion of projects.
• Manage workstream budgets, analyze expenditures, and implement cost-saving strategies while maintaining high service standards.
• Recruit, train, and develop team members, fostering a collaborative environment, setting clear performance metrics, and preparing staff for leadership roles.
• Ensure compliance with safety protocols, monitor facilities for occupational health standards, and manage incident responses and corrective actions.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

• Bachelor’s degree in a related field.
• Minimum of 8 years of relevant experience, with at least 3 years in a comparable role.
• Experience and knowledge of facility operations, including housekeeping, building maintenance, repairs, and inspections.
• Experience and knowledge of facility-related processes, such as work order management, preventive maintenance, and emergency response procedures.
• Experience in visitor management and onboarding, including travel coordination, scheduling, and organizing itineraries for visitors and staff.
• Demonstrated proficiency in Google Workspace applications.
• Strong data management and business acumen.
• Exceptional project management and stakeholder management skills.
• People management skills.