Our client, Thrive Aesthetics, a leading cosmetic aesthetics clinic specializing in treatments such as laser, acne scarring, skin tightening, skin rejuvenation, body contouring, hormone replacement, and semaglutide treatments, is seeking an experienced Office Manager to join our dynamic team. The ideal candidate will ensure smooth daily operations, facilitate a seamless client experience, and oversee office administration.
Key Responsibilities

• Staff Supervision and Scheduling: Supervise administrative and front desk staff, creating and managing staff schedules to ensure optimal clinic coverage and service delivery.
• Office Efficiency Optimization: Continuously assess and improve office workflows, including administrative systems, to enhance productivity and operational efficiency.
• Appointment Scheduling: Manage and optimize client bookings, ensuring accurate and timely appointment scheduling across the clinic’s multiple services.
• Administrative Duties: Handle key office administration tasks, including filing, record-keeping, and liaising with vendors for clinic-related needs.
• Inventory Control: Oversee the clinic’s supply inventory, ensuring that both office and treatment-related materials are fully stocked, and manage orders to prevent shortages.
• Financial Oversight: Support basic financial administration by tracking expenses, managing petty cash, and preparing financial reports for clinic management.
• Team Coordination: Act as the liaison between the front desk, service providers, marketing, and other departments to ensure seamless operations and client care.
• Regulatory Compliance: Ensure the clinic complies with all regulatory, health, safety, and cleanliness standards, maintaining a safe environment for both staff and clients.
• Performance Reporting: Prepare and deliver reports on office performance, client flow, and other essential metrics, providing insights for the management team to inform decision-making.

Key Qualifications

• Proven experience as an Office Manager, preferably in a healthcare or wellness setting.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and other office management software.
• Familiarity with scheduling software and client management systems is an added advantage.
• Ability to handle confidential information with professionalism.