Job Summary:

The Head Teacher's Secretary plays a pivotal role in ensuring the efficient operation of administrative tasks within our school environment. This position requires impeccable organizational skills, professionalism, and attention to detail to support the Head Teacher and maintain the smooth functioning of the school office.

Key Responsibilities:

• Record and distribute minutes during staff meetings, briefings, or other meetings as requested by the Head Teacher.
• Greet and assist parents, students, visitors, and staff members in a professional and courteous manner.
• Manage incoming calls and promptly transfer them to the appropriate individuals.
• Provide accurate information regarding school admission procedures and assist in the printing of admission prospectuses.
• Facilitate the registration process for new students by liaising with the relevant Senior Leadership Team member.
• Efficiently manage the Head Teacher's calendar, scheduling appointments and meetings as required.
• Generate student transcripts and official documents accurately and in a timely manner.
• Prepare educational records for students, including leaving certificates, ensuring compliance with regulations and school policies.
• Address administrative issues directed by the Head Teacher, Deputy Head Teacher, and teachers promptly and effectively.
• Oversee the organization and presentation of the front office, including maintaining electronic records, filing systems, and ensuring the reception area is tidy and welcoming.

Key Performance Indicators (KPIs):

•  Timeliness and accuracy in recording and distributing meeting minutes.
• Professionalism and effectiveness in handling inquiries and assisting visitors.
• Efficiency in managing calls and transferring them to the appropriate parties.
• Adherence to deadlines and accuracy in generating student transcripts and official documents.
• Effectiveness in managing the Head Teacher's calendar and scheduling appointments.
• Responsiveness and effectiveness in addressing administrative issues and tasks.
• Accuracy in maintaining student records and files.
• Efficiency in overseeing the front office and maintaining a tidy reception area.

Experience:

• Minimum of 2-3 years of relevant administrative experience in an educational setting, preferably in an international school environment.

Educational and Professional Qualification:

• Diploma in Secretarial Studies, Business Administration, Education, or a related field.
• Certification in Office Management or Administration is desirable.
• Proficiency in relevant software applications such as Microsoft Office Suite and school management systems (e.g., ISAMS).