Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction.
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work.
Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows.
Job Vacancy
Job Number 23181070
Additional Information Assistant Spa Manager
Location JW Marriott Hotel Nairobi
Categories Spa
Posted Date 10/09/2023
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Additional Information Massage Therapist- Expatriate
Location JW Marriott Hotel Nairobi
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Additional Information Spa – Receptionist
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Additional Information Attendant – Spa
Location JW Marriott Hotel Nairobi
Categories Spa
Posted Date 10/09/2023
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